Shipping policy

At Fomego, we are committed to delivering your custom-made products with care and transparency. Please review our shipping policy below for detailed information about order processing, shipping times, fees, and other important details.

Order Processing Time

All Fomego products are made-to-order and customized, including but not limited to T-shirts, sweatshirts, pins, and other personalized items.

Order processing time: 1–3 business days
Processing days: Monday – Friday (excluding U.S. public holidays)

Please note that processing time refers to the time required to print, quality-check, and package your unique order before it is handed over to the shipping carrier.

Shipping Methods & Fees

We offer competitive shipping rates to both our domestic and international customers:

Destination	Shipping Fee	Estimated Delivery Time*
United States	$6.99	8–10 business days
International	$16.99	10–20 business days

*Estimated delivery time after the order has been processed.

Estimated Total Delivery Time

The total estimated delivery time includes both processing and shipping:

U.S. Orders: 9–13 business days
International Orders: 11–23 business days

Please note that these are estimated timeframes and are not guaranteed. Delivery times may vary based on destination, carrier performance, weather conditions, or peak seasons.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Tracking updates may take 24–48 hours to become available after the package is handed over to the carrier.

Custom & Made-to-Order Products

Because our products are customized and produced specifically for each order:

Orders cannot be modified or canceled once production has started.
Please double-check your customization details (size, color, spelling) before finalizing your purchase.

Incorrect Address & Failed Delivery

Please ensure that your shipping address is entered correctly at checkout.

Fomego is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to an incorrect address, reshipping fees will apply.

Delays & Exceptions

While we strive to meet our estimated delivery timelines, delays may occur due to circumstances beyond our control, including:

Carrier delays or strikes.
Customs clearance procedures (for international orders).
Weather conditions or peak shopping seasons (e.g., Holidays).
Fomego is not liable for delays caused by shipping carriers but we will do our best to help you track your package.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at cs@fomego.co within 7 days of the delivery date (or the expected delivery date) with the following information: